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Shipping information

Items in stock are dispatched within 24 hours. The usual delivery times are 4-7 days depending mostly on your local postal service. We use exclusively airmail on all of our orders.

Returns

By the European Union regulations our customers have a right for seven days cooling off period. This means that you have the right to withdraw from the purchase within seven days of the day after the item is delivered. To return an item please package it securely and send it back to us with a note or label stating the reason for the return. Please note that we cannot accept the returns for customized items such as greeting cards with personal message.

VAT

VAT stands for value added tax, which is charged on all items sold within the European Union. By law we are obliged to charge VAT on all orders delivered to destinations in EU countries.